For any order placed on www.minimiz.fr we commit ourselves to prepare your order in 48h-72h and in maximum 10 working days in period of strong activities.
When the order is shipped, the customer receives an e-mail indicating the tracking number of the parcel to facilitate its follow-up.
The delivery rate is calculated according to the weight and place of delivery desired. The price will be indicated before validation of your order.
The delivery is proposed in Mondial Relay Points In France or if you want to be delivered directly to your home, we suggest you to choose delivery Colissimo of the post.
For International deliveries, we send our parcel with Colissimo (Door-to-Door).
International deliveries require more time as a result of custom procedures (expect 3 to 5 days with International Colissimo). Orders made on the MINIMIZ website and delivered outside France may be taxed, as well as the object of customs duties, which it will be the responsibility of the customer to pay for upon delivery.
Delivery is free for orders over 150 € in Metropolitan France.
You have the right to withdraw or exchange a MINIMIZ article without penalty and without specifying the reason, within 14 (fourteen) days from the day of receipt of the products purchased on the site www.minimiz.fr
Return costs will not be incurred by MINIMIZ.
The right of return – in addition to respecting the deadlines – is considered to be applied correctly if the following conditions are fully respected:
We invite you to inform us by e-mail to firstname.lastname@example.org your request of return so that our customer service sends you our return slip.
The product must not have been worn, worn, modified, washed or damaged
The product must be returned in its original packaging
The return ticket (provided on request to the customer service) must be inserted in the package.
The period of reimbursement by MINMIZ can not exceed 20 days from the return of the product (s) in our establishment.
We advise you to return the parcel by any means that provides proof of its shipment and giving it certain date (recommended with advice of delivery, colissimo followed, etc.).